Make your life easier with our convenient home bicycle repair service.
No need to search for the nearest bike shop - we come to you in just two clicks.
Of bikes fixed
5 - star reviews on Google
Of service in Singapore
Coverage of Singapore
Explain to our team the issue you are facing with your bike(s) and receive a quote instantly.
Once you validate the quote, let us know when our Bike Hero can come down to your place and we will settle on a time and date for the service.
Our Bike Heroes will come to your home or any location you prefer, ensuring that your bike is in top condition and ready for your next adventure.
Experience the convenience of our home bicycle servicing! Our Bike Hero will come right to your door, saving you time and hassle
No more surprises. Our team will provide a quote and you pay once service is done and bikes are tested.
Our service typically takes between 30 to 90 minutes. We are rated 5 stars by more than 600 customers.
All Bike Hero services are insured by QBE Insurance Group. Any aftersales? We will come back as soon as possible.
Our prices are all inclusive.
Parts, transport and manpower are included.
Our prices are all inclusive.
Parts, transport and manpower are included.
For additional ad hoc repairs, you need first choose a maintenance package
Inner tube replacement
Changing the inner tube consists of replacing a punctured tube for a new one. The inner tube is included in the service. Please provide the size of the tire in the comment section when booking. The size of the tire is written on the side of the tire itself.
Inner tube replacement on cargo or dutch bike
Changing the inner tube consists of replacing a punctured tube for a new one on a cargo bike or dutch bike. The inner tube is included in the service. Please provide the size of the tire in the comment section when booking. The size of the tire is written on the side of the tire itself.
Tire replacement
Changing the tire consists of replacing a punctured or worn-out tire for a new one. The tire is included in the service.Please provide the size of the tire in the comment section when booking. The size of the tire is written on the side of the tire itself.
Tire and inner tube replacement
Changing the inner tube and tire consists of replacing a punctured or worn-out out inner tube and tire, for new ones. The inner tube and tire are included in the service.Please provide the size of the tire in the comment section when booking. The size of the tire is written on the side of the tire itself.
Tire replacement on cargo or dutch bike
Changing the tire consists of replacing a punctured or worn-out tire for a new one. The tire is included in the service.Please provide the size of the tire in the comment section when booking. The size of the tire is written on the side of the tire itself. Please provide the size of the tire in the comment section when booking. The size of the tire is written on the side of the tire itself.
Wheel truing
Wheel truing is the process of making sure that the wheels on a bicycle are perfectly straight and balanced. Sometimes, the wheels may become a little wobbly or uneven due to bumps, potholes, or general wear and tear. In order to fix this, a bike mechanic adjusts the tension of the spokes (the thin wires that connect the hub to the rim of the wheel) to bring the wheel back into alignment. This ensures a smooth and stable ride for the cyclist.
Shifter cable and housing replacement
The cables, protected by the housing, connect the derailleurs to the shifters placed on the handlebars. This service consists of changing these 2 elements to ensure a smooth and precise shifting of the gears. The shifter cable and housing are most often changed at the same time and so both are included in this repair.
Shifter cable and housing replacement with internal routing
The cables, protected by the housing, connect the derailleurs to the shifters placed on the handlebars. This service consists of changing these 2 elements to ensure a smooth and precise shifting of the gears. The shifter cable and housing are most often changed at the same time and so both are included in this repair.
Chain replacement for 1 to 8 speed chain
Replacing the chain consists of removing the old chain with a new one. The new chain will then be installed on the cassette, chainring and in the derailleurs.
Chain replacement for 9 speed chain
Replacing the chain consists of removing the old chain with a new one. The new chain will then be installed on the cassette, chainring and in the derailleurs.
Chain replacement for 10 speed chain
Replacing the chain consists of removing the old chain with a new one. The new chain will then be installed on the cassette, chainring and in the derailleurs.
Chain replacement for 11 speed chain
Replacing the chain consists of removing the old chain with a new one. The new chain will then be installed on the cassette, chainring and in the derailleurs.
Front derailleur replacement
Replacing the front derailleur consists of replacing a worn or damaged derailleur with a new one. This replacement will allow smoother pedaling and gear change and reduce the chance of chain falling off. This service includes the front derailleur.
Rear derailleur replacement
Replacing the front derailleur consists of replacing a worn or damaged derailleur with a new one. This replacement will allow smoother pedaling and gear change and reduce the chance of chain falling off. This service includes the front derailleur.
Shifter replacement
The shifters are placed on the handlebar and are being activated to change gears. Replacing the shifter consists of removing faulty or broken shifter with new ones. The service will ensure a smooth and precise shifting of the gears.
Pair of brake pads replacement for rim brakes
The brake pads are replaced at the front, rear or both. This service consists of replacing old pads with new ones to allow for improved braking. This service includes a new pair of brake pads.
Pair of brake pads replacement for disk brakes
The brake pads are replaced at the front, rear or both. This service consists of replacing old pads with new ones to allow for improved braking. This service includes a new pair of brake pads.
Brake cable and housing replacement
The brake pads are replaced at the front, rear or both. This service consists of replacing old pads with new ones to allow for improved braking. This service includes a new pair of brake pads.
Brake cable and housing replacement with internal routing
The cables, protected by the housing, connect the brake calipers to the levers placed on the handlebars. This service consists of changing these 2 elements to ensure optimal braking and maximum safety. The brakes cables and housing are most often changed at the same time and so both are included in this repair.
Brakes cleaning for disk brakes
The cables, protected by the housing, connect the brake calipers to the levers placed on the handlebars. This service consists of changing these 2 elements to ensure optimal braking and maximum safety. The brakes cables and housing are most often changed at the same time and so both are included in this repair.
Brake bleeding
The cables, protected by the housing, connect the brake calipers to the levers placed on the handlebars. This service consists of changing these 2 elements to ensure optimal braking and maximum safety. The brakes cables and housing are most often changed at the same time and so both are included in this repair.
Brake lever replacement
The brake levers are what you activate when you need to brake. The brake levers replacement consists of removing worn out or broken levers with new ones.
Rotor replacement
The rotor is being pressured by the brake pads when activated to reduce the speed and ultimately stop. The rotor replacement consists of removing a greasy or worn out rotor and replacing it with a new one. A clean rotor will ensure precise and safe braking.
Bike Assembly
The assembly of a bicycle is a service which consists of mounting and adjusting a bicycle in order to ensure that it is completely safe to hit the road. This requires two types of tuning: mechanical (brakes, derailleurs, etc.) and ergonomic (saddle height, handlebars, etc.) to ensure your bike is perfect for you and helps to avoid unpleasant surprises when riding.
Bike Packing
The packing of a bicycle consists of dismantling the bicycle to pack it in a box/case for your future trip. This is done carrefully in order to ensure all bicycle parts are safely protected during the trip. The price does not include the box itself.
Pedals replacement
Installing a pair of pedals includes removing the ones in place, and fitting a new pair. The service includes the pair of pedals.
Kickstand installation
The kickstand installation consists of installing a new stand on the bike. The kickstand ensures the bike can stand safely.
Bar tape replacement
Bar tape replacement involves replacing a worn out or uncomfortable bar tape with a new one. The replacement will improve the comfort and provide a new look for the bike.
Handlebar grip replacement
Handlebar grip replacement involves replacing a worn out or uncomfortable grip with a new one. The replacement will improve the comfort of the bike.
Teaching a child to ride a bicycle is a rewarding experience that can provide them with a sense of independence and joy. Here are five essential tips to ensure a positive and successful learning experience:
Read moreStarting with some basic, essential tools can help you perform routine maintenance and simple repairs. Here’s a list of must-have tools that are ideal for beginners:
Read morePreparing for a bicycle commute involves planning both the logistics of your route and ensuring your bike is in top condition. Here are steps to best prepare for your bicycle ride to work:
Read moreThe safety of our customers is our #1 priority. It is important to us that we have checked all the safety points of your bike so that it is safe and ready to hit the road. Without the ‘essential service’ we might replace a part but your bike may still have issues or be unsafe to ride. In addition, these packages help diagnose potential future issues and offer preventative care. At every visit, we will therefore conduct at least one of the maintenance packages of your choosing on each of the bicycles we service.
Yes we will be able to bring and replace the parts your need. Please indicate the parts and specifications before the service so that we can arrange for the Bike Hero to bring the correct spares along.
If you are you are not sure about the issue you are facing or the service you need please contact us via our Live Chat. One of our Bike Hero will be happy to assist you.
Our Bike Hero will provide the service in the capark, outside your unit/house or at the washing bay if there is any.
Our services generally last between 30 to 90minutes, depending on what is needed. The type of service and the condition of the bike will affect how long the service takes.
If you have requested an Essential, Advanced or Premium maintenance service our Bike Hero will need access to a water point, so please advise them where the nearest washing bay or water point is located. If there is no water point our Bike Hero will request a bucket of water. Our Heroes will bring everything else they need.
You will receive an email from us to confirm that your request has been received. If we need more information about the bicycles or the issue you are facing we will contact you via WhatsApp or email.
Not a problem. Please contact us as soon as possible via our Live Chat and we will re-arrange a visit.
Our Bike Heroes will generally bring along additional spare parts (chains, tubes, cables and housing, brake pads). If they have the parts they will first let you know which part needs to be replaced or serviced and the additional cost. You can then decide whether to go ahead or not. If our Bike Hero does not have the parts needed, we can schedule a follow-up appointment.
We will be confirming the service, updating the status and sending the invoice by email. In case we need additional information or pictures we will contact your via WhatsApp.
Payment occurs after the service is provided and you have tested the bicycle.
Payment is done via Paynow or to our bank account online. You only pay after your bicycle service is provided.
All our Bike Heroes have been carefully interviewed & selected for their knowledge, skill & experience servicing & maintaining bicycles. They have then gone through a skills assessment and been evaluated by the internal Bike Hero Quality team. After being validated, every new Bike Hero initially shadows and accompanies an experienced Bike Hero before servicing our customers bicycles.
We always encourage our customers to test the bike before our Bike Hero leaves to ensure the bike is good to go. If you realise there are still issues shortly after the service, please let us know as soon as possible so we can re-arrange a visit.
In rare cases, with complex issues, we may need additional parts or support. We will re-arrange a service as soon as possible with one of our Bike Heroes.
All our services are insured by QBE. The insurance covers both public liabilities and product liabilities. Public liabilities covers any damage made at the premise of our customers. Product liability covers any damage made on the bike, or incurred by the customer while riding after the service was provided.
We cover all of Singapore. You pay after the service is completed.
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